Delivery & returns
Despatch & Delivery – Nordic Petit
We aim to dispatch all in-stock orders within 24–48 hours (Monday–Friday).
Orders are shipped from our warehouse in Spain.
Delivery Times
Spain: 1–3 business days
EU countries: 3–7 business days
Rest of the world: 5–10 business days (may vary depending on customs)
During peak season, delivery times may be slightly longer.
Shipping Costs
Free shipping on orders over €100
Flat rate: €5.90 (EU) / €17.90 (International)
All EU orders include duties and VAT in the product price.
Tracking & Delivery
A tracking link will be sent to your email once your order ships.
Please check your spam/junk folder if you haven’t received tracking within 2 days.
Make sure someone is available to receive the parcel. If a delivery attempt fails due to an incorrect or incomplete address, additional shipping charges may apply to re-send the package.
Returns & Exchanges
We hope you love your Nordic Petit pieces — but if something isn't quite right, you’re welcome to return or exchange your item.
Return Policy
You may return your item within 14 days of delivery.
The item must be unused, unwashed and in original condition (tags attached).
Returns must include proof of purchase (order confirmation or receipt).
How to Return
Go to our return portal at the bottom of our web-shop.
Once received and inspected, we’ll confirm approval and process your refund within 3-5 business days to your original payment method.
Note: Shipping costs are non-refundable unless your item is faulty.
Damaged or Incorrect Items
Every order is carefully quality checked before leaving our warehouse. However, if you receive a damaged or incorrect item, please contact us within 5 days of delivery on email info@nordicpetit.com
Include:
Your order number
Photos of the item and issue
Product label or swing tag (if available)
We’ll make it right as quickly as possible.
Unclaimed Packages
If a package is not collected or delivered and returned to us,
Nordic petit will not pay shipping for uncollected packages. Customers will be charged for the cost of return freight
A re-shipping fee will apply if you'd like the package sent again